Depending on the hour you put your order we will ship immediatelly. If you do it before 13:00 (GMT0) we will ship the same day. After that on the next day, unless it is Friday, then we will ship on Monday. Hope this is ok with you.

We will ship by post and it will be registered.


First, if you have the need to consider refunds and returns, you likely ordered a product from us. Which mean we owe you a “THANK YOU”. Nothing makes us happier than a legion of happy LAIKA BONE customers, and we promise to do our very best to deliver an amazing product and a Customer experience, and rest assured, to make right any hiccups along the way. That said, here are some tings you might want to know…

  • You may cancel your order at any time prior shipping

  • If there is any issue with your LAIKA BONE, than email us at and if possible take and send us pictures of what concerns you.

  • If you have a problem with one of our products, don`t worry, we will ship you another for free.

Life is too short to have a sad client ... not you...your pet!

Please contact us at